Renting a home

Money a landlord may ask for

• Bond: at most 4 weeks' rent, plus a pet bond of up to 2 weeks' rent if you have a pet.
• Rent in advance: at most 2 weeks.
• The landlord must lodge your bond with Tenancy Services within 23 working days. You get it back through Tenancy Services at the end, not from the landlord's pocket.

Money a landlord may not ask for

Letting fees and key money are banned, including fees to renew or extend. The only exception is an option fee to hold a property for you, of at most one week's rent. Never pay cash to secure a viewing.

The home must be healthy

Every rental must meet the healthy homes standards for heating, insulation, ventilation, moisture and draughts. Always sign a written tenancy agreement and keep photos of the home's condition when you move in.

Help

Tenancy Services: 0800 836 262, Monday to Friday 8am to 5:30pm. It is free.